Welcome to TEXZER. These Terms and Conditions explain the rules and guidelines for using our website, submitting inquiries, purchasing products, and working with us for apparel, promotional goods, fabric, accessories, import, export, buying, selling, and manufacturing services.
By accessing our website or contacting TEXZER, you agree to follow these Terms and Conditions.
TEXZER is a startup company involved in import, export, buying, selling, and manufacturing of apparel products, promotional goods, fabrics, apparel accessories, and related trading products.
Our products and services may include:
You may use our website to learn about TEXZER, view our products and services, submit inquiries, request quotations, and contact us for business purposes.
You agree not to:
We try to provide accurate product descriptions, images, specifications, and service information on our website.
However, product details such as color, size, material, availability, packaging, and pricing may vary depending on supplier availability, production requirements, customization, and order quantity.
Images shown on the website may be used for reference purposes only.
Submitting an inquiry through our website does not confirm an order. An order is confirmed only after TEXZER reviews the requirement, provides a quotation or confirmation, and both parties agree to the order details.
Order details may include:
Prices may vary depending on product type, order quantity, material cost, customization, packaging, shipping, taxes, import/export charges, and market changes.
Any quotation provided by TEXZER is valid only for the period mentioned in the quotation. If no validity period is stated, the quotation may be subject to change without prior notice.
Payment terms will be discussed and confirmed before processing an order.
Depending on the order type, TEXZER may require:
Orders may not be processed until the required payment is received.
For custom-made products, promotional items, branded goods, and bulk orders, customers must provide accurate details, artwork, logos, sizes, colors, and specifications.
TEXZER will not be responsible for errors caused by incorrect information provided by the customer.
Once custom production has started, changes, cancellations, or refunds may not be possible.
TEXZER will make reasonable efforts to deliver products within the agreed timeline. However, delivery times may vary due to production delays, supplier delays, customs procedures, logistics issues, weather conditions, or other circumstances beyond our control.
For import and export orders, additional shipping, customs, duties, taxes, and documentation charges may apply.
TEXZER aims to provide quality-focused products and reliable service. Customers are encouraged to inspect products upon delivery or collection.
Any issue regarding product defects, damages, or incorrect supply should be reported within a reasonable time after receiving the order.
Claims submitted after product use, resale, alteration, or delay may not be accepted.
Returns or exchanges may be considered depending on the product type and order condition.
Custom-made, branded, printed, used, damaged, or specially sourced products may not be eligible for return or exchange unless there is a confirmed production or supply error.
Order cancellations must be requested before production, sourcing, or shipping begins.
All content on the TEXZER website, including text, images, graphics, logo, layout, and design elements, belongs to TEXZER or is used with permission.
You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without written approval.
Customers are responsible for ensuring that any logos, artwork, or brand materials provided to TEXZER do not violate third-party rights.
TEXZER will not be responsible for indirect losses, business losses, delays, loss of profit, or damages caused by website use, product delays, third-party service issues, logistics delays, or incorrect information provided by the customer.
Our responsibility is limited to the value of the confirmed product or service order, where applicable.
We may work with suppliers, manufacturers, logistics providers, payment providers, and other third-party service partners.
TEXZER is not responsible for delays, errors, or issues caused by third-party service providers, but we will make reasonable efforts to support customers in resolving such matters.
Your use of our website is also subject to our Privacy Policy. We respect customer privacy and handle personal and business information responsibly.
TEXZER may update these Terms and Conditions at any time. Updated terms will be published on this page.
Continued use of our website or services after updates means you accept the revised terms.
For any questions about these Terms and Conditions, please contact us.
TEXZER
Import, Export, Buying, Selling & Manufacturing
Apparel | Promotional Products | Fabrics | Accessories
Email: info@texzer.com
Phone: +94 77 000 0000
Location: Sri Lanka
