Privacy Policy

At TEXZER, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an inquiry, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal and business information when you contact TEXZER through our website, email, phone, or inquiry forms.

This may include:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Business address
  • Product inquiry details
  • Order requirements
  • Message or request details
  • Uploaded files or product references, if provided

We may also collect basic website usage information such as browser type, device type, pages visited, and general location data through analytics tools.

How We Use Your Information

TEXZER uses collected information to provide better service and respond to your business needs.

We may use your information to:

  • Respond to inquiries and quotation requests
  • Process product, sourcing, or manufacturing requests
  • Communicate about apparel, promotional products, fabrics, accessories, and import-export services
  • Prepare business proposals or order details
  • Improve our website and customer experience
  • Maintain business records
  • Provide customer support
  • Send service-related updates when required

We do not sell, rent, or trade your personal information to third parties.

Business Inquiry Information

When you submit an inquiry related to apparel manufacturing, promotional goods, fabric supply, apparel accessories, import, export, buying, or selling, we use the provided details only to understand your requirement and communicate with you.

Your inquiry information may be shared internally with relevant TEXZER team members for business processing and customer support.

Sharing of Information

We may share limited information with trusted service providers only when necessary to complete business operations.

This may include:

  • Delivery or logistics partners
  • Product suppliers or manufacturers
  • Payment or accounting service providers
  • Website hosting and technical service providers
  • Legal or regulatory authorities, if required by law

All third-party involvement will be handled responsibly and only for relevant business purposes.

Data Protection

We take reasonable steps to protect your personal and business information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor behavior.

Cookies help us improve website performance and provide a better browsing experience. You may disable cookies through your browser settings, but some website features may not function properly.

Email Communication

If you contact TEXZER through our website or email, we may reply using the contact details you provide.

We may also send business-related updates, quotations, or service information connected to your inquiry. You can request to stop receiving non-essential communication at any time.

Retention of Information

We keep your information only as long as necessary for business communication, service delivery, legal requirements, or record-keeping purposes.

When information is no longer required, we may securely delete or anonymize it.

Your Rights

You may contact us to:

  • Request access to your personal information
  • Correct inaccurate details
  • Request deletion of your information
  • Withdraw consent for certain communications
  • Ask questions about how your data is used

We will respond to reasonable privacy-related requests in a professional manner.

External Links

Our website may include links to third-party websites. TEXZER is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Updates to This Privacy Policy

TEXZER may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data handling practices.

The updated version will be published on this page with the revised effective date.

Contact Us

For any questions regarding this Privacy Policy or how your information is handled, please contact us.

TEXZER
Import, Export, Buying, Selling & Manufacturing
Apparel | Promotional Products | Fabrics | Accessories

Email: info@texzer.com
Phone: +94 77 000 0000
Location: Sri Lanka